Delivery Policy

Republic of Ireland and Northern Ireland

We are delighted to offer customers in Ireland & Northern Ireland Free Next Day Delivery On Orders Over €39. Next Day Delivery applies to orders which are confirmed before 2pm, Monday to Thursday excluding Bank Holidays.

Our courier partner for the island of Ireland is GLS. Once your order is accepted, you will be emailed a tracking number which will allow you to track the progress of your delivery on GLS website, https://gls-group.eu/IE/en/parcel-tracking

Great Britain (England, Scotland and Wales)

We offer customers in England, Wales and Scotland free delivery on orders over £39. We will endeavour to have your order delivered to you the next working day, however it may take up to 48 hours to reach you.

Our courier partners for Great Britain are the GLS. Once your order is accepted, you will be emailed a tracking number which will allow you to track the progress of your delivery on their website https://gls-group.eu/IE/en/parcel-tracking

 

European Orders

We are delighted to offer customers in Europe Express 1-2 Day Delivery For Only €13.95. Next Day Delivery applies to orders which are confirmed before 2pm, Monday to Thursday excluding Bank Holidays.

Our courier partners for Europe Are DHL. Once your order has been accepted, you will be e-mail a tracking number to allow you to track your order on DHLs tracking website & you will receive a text message which allows you to monitor your delivery & change your delivery address if necessary.

U.S.A & Canada

We are delighted to offer customers in Europe Express 2 Day Delivery For Only €24.95. 2 Day Delivery applies to orders which are confirmed before 2pm, Monday to Thursday excluding Bank Holidays.

Our courier partners for the U.S.A & Canada Are DHL. Once your order has been accepted, you will be e-mail a tracking number to allow you to track your order on DHLs tracking website & you will receive a text message which allows you to monitor your delivery & change your delivery address if necessary.

Non E.U Countries

We are delighted to offer customers in Non EU Countries Express 3-5 Day Delivery For Only €27.95 3 Day Delivery applies to orders which are confirmed before 2pm, Monday to Thursday excluding Bank Holidays.

Our courier partners for the Non EU Are DHL. Once your order has been accepted, you will be e-mail a tracking number to allow you to track your order on DHLs tracking website & you will receive a text message which allows you to monitor your delivery & change your delivery address if necessary.

Rest Of World

We are delighted to offer customers in the Rest Of The World Express 3-5 Day Delivery For Only €29.95 3 Day Delivery applies to orders which are confirmed before 2pm, Monday to Thursday excluding Bank Holidays.

Our courier partners for the Rest Of The World Are DHL. Once your order has been accepted, you will be e-mail a tracking number to allow you to track your order on DHLs tracking website & you will receive a text message which allows you to monitor your delivery & change your delivery address if necessary.

Click & Collect Letterkenny Branch

We’re delighted to be able to offer you the customer a click and collect service for in store collections. Simply selected the option Click & Collect (Letterkenny Branch) in your delivery options when processing your order.

When you pay for your order, we will send you a confirmation e-mail to confirm that your order has been placed successfully. Your order will be ready for collection within three hours of receiving this e-mail.

When you visit us to collect your purchase, please bring your confirmation e-mail, the card that was used to make the purchase and a form of photographic identification along with you. We are happy to accept the confirmation e-mail in printed or digital format.

Click & Collect Derry Branch

We’re delighted to be able to offer you the customer a click and collect service for in store collections. Simply selected the option Click & Collect (Derry Branch) in your delivery options when processing your order.

When you pay for your order, we will send you a confirmation e-mail to confirm that your order has been placed successfully. Your order will be ready for collection within twenty four hours of receiving this e-mail for orders placed between Monday - Thursday excluding Bank Holidays.

When you visit us to collect your purchase, please bring your confirmation e-mail, the card that was used to make the purchase and a form of photographic identification along with you. We are happy to accept the confirmation e-mail in printed or digital format.